The general guidance below is provided in order to give good hygiene advice in case someone is ill in your household. Please note that adequate guidance should always be sought from your medical practitioner who will advise you in case specific measures need to be taken based on the actual illness of this person.

Please also read the article on targeted hygiene to break the chain of infection and help protect yourself and your family from infectious disease.

General guidance on how to do the laundry

For all clothing, towels and household linens which have been in body contact with an ill person, the good practice advice is to:

  • Wash items separately from other laundry
  • Load the laundry machine and then wash your hands immediately
  • Launder at hot temperatures (ie 60ºC or above, preferably using a laundry product containing active oxygen bleach (see the ingredients on the back of the package).

Note: Make sure that your wash cycle does reach this temperature for a sufficiently long period of time.

General guidance on how to clean surfaces
  • Wash your hands frequently with soap and water or waterless hand sanitisers and disinfect high frequency touch surfaces with an approved disinfectant product or wipe that kills viruses (See Notes below)
  • If this is not possible (e.g. the surface or object would be damaged) avoid touching the surface at all, if you can.
  • Remember that a virus can usually be transmitted to other people in your home via computer keyboards, TV remotes, telephones, door handles, tap handles, toilet seats and flush handles etc.
  • Clean and disinfect the toilet daily.
  • Cleaning cloths and sponges can readily spread viruses from one surface to another. Make sure that cloths are disinfected immediately after each use with an approved disinfectant that kills viruses. Thoroughly dry the cloth until next use. Alternatively, use a disposable cloth or wipe.
  • Persons who are ill should not share towels, facecloths, toothbrushes, eating utensils, etc. with other family members.
  • Persons who are ill should not prepare food for others. Wash eating utensils in hot soapy water, rinse well and dry thoroughly. Keep them separate from other family eating/drinking utensils.


  • Waterless hand sanitisers (also called hand rubs) which are effective in inactivating respiratory viruses on the hands include many authorised products based on >70% alcohol, peroxide, hypochlorite and other active ingredients. Not all products are effective against viruses, so check the label whether the product is approved for the purpose.
  • Disinfectants and disinfectant cleaners as approved under the EU BPR process.
  • Alcohol wipes containing 70% v/v alcohol are useful for disinfecting delicate or small surfaces (v/v is the percentage of alcohol by volume).

Credit and additional sources of information: The International Scientific Forum on Home Hygiene (IFH)

Want to clean in a more sustainable way but not sure how? The important thing to know is that you can first select the right products and more importantly, use them sustainably so as to save water, CO2 and money! Look for our tips in this chapter.

January 2020

Please read these terms of use (hereafter "Terms of use") carefully before browsing and accessing this website with address (hereafter the "Website").

This site is owned and operated by the "Association Internationale de la Savonnerie, de la Détergence et des Produits d'Entretien", in short "A.I.S.E.", an international not for profit association incorporated under Belgian law ("AISBL/IVZW"), with registered office at Boulevard du Souverain 165, 4th floor, 1160 Brussels, Belgium and registered in the register of legal entities (district of Brussels) under number 538.183.615 (hereafter "A.I.S.E."). The A.I.S.E. EU VAT number is BE 0538 183 615.

Tel: +32 (0)2 679 62 67 - Fax: +32 (0) 2 679 62 79 

1. General terms

These Terms of Use apply to any person accessing and using the website (hereafter a "user") and may be changed in full or in part by A.I.S.E. at all times and without notice. Regular consultation of these Terms of Use is therefore recommended, in order to remain up to date with the latest version.

The Terms of Use constitutes the entire and exclusive agreement between a user and A.I.S.E. with respect to the access to the website.

By using this website, the user fully and unconditionally accepts the present Terms of Use and undertakes to comply with them. If the user does not agree with these Terms of Use, he shall refrain from making any use whatsoever of the website.

In case of a breach of these Terms of Use or of any other contractual obligation between the user and A.I.S.E., A.I.S.E. reserves the right to refuse access to the website without prejudice to the right of A.I.S.E. or any third party to claim compensation for all direct and indirect damage sustained as a result of the breach.

2. Content and limitation of liability

The information and material contained in this website is for information only. It is offered by A.I.S.E in the utmost good faith. The information it contains is believed to be correct.

Nevertheless, A.I.S.E. makes no representation or warranties as to the adequacy, reliability, completeness or accuracy of any information presented on this website neither does it assume any liability for any inaccuracy or incompleteness found in the content.

Barring deliberate acts and/or mandatory legal provisions, A.I.S.E. will in no event be held responsible for any use made of the content of this website. Neither will it be held liable for any loss or damage of any nature whatsoever (direct, indirect, consequential, material or immaterial, etc.) resulting from the use of or reliance on the information presented on this website.

A.I.S.E. reserves the right to amend and update the website and its content at any time without prior notice.

3. Continuity of the website

A.I.S.E. is entitled to improve and revise the website at any time, without prior notice. A.I.S.E may stop or limit (permanently or temporarily) the access to the website at any time, without prior notice.

4. Security

A.I.S.E. applies a range of security controls to protect the website from unauthorised access. However, A.I.S.E. does not guarantee that the website will be secure or free from bugs or viruses. The user acknowledges that the access to the website is made at its sole risk.

A.I.S.E. accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. users are encouraged to take appropriate and adequate precautions (such as having their own virus protection software) to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Users are responsible for configuring their information technology, computer programs and platform in order to access the website.

Users must not misuse the website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. users must not attempt to gain unauthorized access to the website, the server on which the website is stored or any server, computer or database connected to the website. users must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, a user would commit a criminal offence under the Belgian Act of 28 November 2000 regarding information technology criminality.

A.I.S.E. will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities.

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The website and all its components (contents, marks, logos, graphics, photographs, animations, videos, music, text, etc.) are the property of A.I.S.E. They are protected by intellectual property rights (such as copyright and neighbouring rights, trademark rights, etc.).

Reproduction of material found on the website is authorized except for commercial purpose, provided that the source is mentioned and acknowledged.

Any violation of the above restriction may constitute a violation of intellectual property rights punishable with imprisonment and fines, without prejudice to civil damages.

A.I.S.E. claims no copyright on any official document or documents in the public domain and presented on the website. Copyright, if any, of third party material found on the website should be respected; no rights are being granted.

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Links to other websites are provided solely as a convenience. Therefore those links imply neither responsibility for, nor approval of, the information contained on these websites by A.I.S.E. A.I.S.E. does not accept responsibility or liability of any nature whatsoever for these other websites and any information they may contain, except if A.I.S.E. is the owner of such other website and in conformity with the applicable terms of use.

It is prohibited to insert hyperlinks on the website that lead to another site, without the prior written approval of A.I.S.E.

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The user may contact A.I.S.E. by sending a mail or an email. The user is solely responsible for the information communicated through these mails and emails.

A.I.S.E. processes information communicated through these mails and emails in accordance with applicable data protection laws, including the General Data Protection Regulation ("GDPR”). For more information about this processing, please see our privacy policy.

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The nullity, invalidity or unenforceability of one or several provisions of these Terms of Use shall not result in the nullity, invalidity or unenforceability of the Terms of Use as a whole. The provision which is entirely or partially null, invalid or unenforceable shall be deemed unwritten, while all other provisions shall remain fully applicable. The provision declared invalid shall then be replaced by another provision with the same effect.

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Did you know that keeping our homes clean does not mean it is free from potentially harmful microbes which are being constantly shed into the environment by the people and animals that live there, and the food we prepare? These microbes are invisible, so you cannot rid your home of them through cleaning.The effective way to protect your home from harmful microbes is to have good hygiene habits at key moments when they are most likely to be spreading. We call this ‘targeted hygiene’.